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BJSS White Paper

Learn How To Deliver An Outstanding E-Commerce Customer Experience

Retail e-commerce sales are predicted to grow by 16.8% in 2021 to reach $4.921 trillion. Learn how to harness the latest digital innovations to keep pace with this trend and deliver seamless retail journeys for your customers.

Retail E-Commerce

About the white paper

World events since 2020 have led to an e-commerce explosion. Building an effective e-commerce platform is now necessary to survive in retail. In this white paper, we explore how retailers can leverage cutting-edge digital to deliver outstanding e-commerce experiences, drive operational efficiencies, and stand out to customers in a highly competitive space.

US Retail E-Commerce

We cover:

  • How the e-commerce landscape has transformed in the last few years
  • How to use design thinking to create a unified e-commerce for customers
  • The benefits of automating e-commerce operations
  • How to harness the power of data analytics to provide personalized customer recommendations