BJSS White Paper
Learn How To Deliver An Outstanding E-Commerce Customer Experience
Retail e-commerce sales are predicted to grow by 16.8% in 2021 to reach $4.921 trillion. Learn how to harness the latest digital innovations to keep pace with this trend and deliver seamless retail journeys for your customers.
About the white paper
World events since 2020 have led to an e-commerce explosion. Building an effective e-commerce platform is now necessary to survive in retail. In this white paper, we explore how retailers can leverage cutting-edge digital to deliver outstanding e-commerce experiences, drive operational efficiencies, and stand out to customers in a highly competitive space.
We cover:
- How the e-commerce landscape has transformed in the last few years
- How to use design thinking to create a unified e-commerce for customers
- The benefits of automating e-commerce operations
- How to harness the power of data analytics to provide personalized customer recommendations