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BJSS is now part of CGI.
BJSS is now part of CGI.

Design Journal

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Get your running shoes on to take giant strides in content design

If I didn’t run, I wouldn’t be able to function as a content designer. It’s as...

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A user-centred design perspective on virtual wards

Virtual hospital wards are a great example of how technology gives us more...

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How we used design thinking to boost team wellbeing

We employ design thinking every day with our clients so why not use it to...

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Why I take my work home – and you should too

When people ask about my job, I say “I’m a Designer”, which is the career I've...

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Not a BAD Conference: a day of insight into behavioural design

I recently attended the brilliant Behaviour and Design (BAD) Conference 2023...

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Seven things to consider when you change the name of your service

Changing the name of your service might not seem like a big deal but your users...

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Five things I learnt doing service design and research in A&E

I recently took part in a six-week design discovery onsite in a hospital A&E...

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Life as a design consultant: assumptions versus reality

When I moved from an in-house content role to become a content design...

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The meaning of student experience in UK higher education

Student experience is a phrase you’ll hear a lot if you eavesdrop on...

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3 ways my career in education helped me as a UX researcher

Coming from a background in education I was convinced my future pathways were...

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