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BJSS is now part of CGI.
BJSS is now part of CGI.

Design Journal

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Yes, and... how improv taught me design thinking skills

With a background in theatre and clowning I was pleasantly surprised to find...

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Why innovation-driven organisations need the product operating model

Many companies are transitioning to ‘product mode’ and some are going further...

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Content designers are not copywriters

Use the word ‘content’ in a job title or the description of a task name and...

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Visibility in the workplace: a personal reflection

Attending a workshop on women in leadership inspired me to think about my own...

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Three ways design can help you navigate the permacrisis

Reading today's headlines, it can feel as if the world has nothing but...

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How AI could help manage mental health – and its limitations

The potential for AI in improving mental health support within the NHS is...

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Improve your crisis response with human-centred design

I’m a content designer, and I used to be a crisis communicator.

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How the 5Ws and 1H can help content work better for users

Who, what, why, where, when and how? If you’re struggling to find the right...

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How Lego can make your sprint retrospectives seriously fun

How do you get people engaged with project retrospectives? One trick is to...

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Designing futures: where design meets futures thinking

The intersection of design and futures thinking is where imagination,...

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