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Design Journal
Yes, and... how improv taught me design thinking skills
With a background in theatre and clowning I was pleasantly surprised to find...
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Why innovation-driven organisations need the product operating model
Many companies are transitioning to ‘product mode’ and some are going further...
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Content designers are not copywriters
Use the word ‘content’ in a job title or the description of a task name and...
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Visibility in the workplace: a personal reflection
Attending a workshop on women in leadership inspired me to think about my own...
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Three ways design can help you navigate the permacrisis
Reading today's headlines, it can feel as if the world has nothing but...
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How AI could help manage mental health – and its limitations
The potential for AI in improving mental health support within the NHS is...
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Improve your crisis response with human-centred design
I’m a content designer, and I used to be a crisis communicator.
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How the 5Ws and 1H can help content work better for users
Who, what, why, where, when and how? If you’re struggling to find the right...
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How Lego can make your sprint retrospectives seriously fun
How do you get people engaged with project retrospectives? One trick is to...
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Designing futures: where design meets futures thinking
The intersection of design and futures thinking is where imagination,...
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