Design Journal
How content designers can work effectively as part of a team
When developing a service as a content designer, you’ll need to work with other...
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What’s your excuse for not putting alt text on images?
They say an image conveys a thousand words. But what if you can’t see that...
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The key to pleasing guests: user-centred design in the hotel industry
If you want to stir up people’s emotions ask them to tell you about their worst...
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Content strategy and content design: are they really the same thing?
‘Content strategy’ is a buzzphrase you hear a lot, particularly in marketing...
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Research led, not research supported: our role in user-centred design
Why exactly do we need user research to inform design? Doesn’t common sense...
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How to build your in-house design capability
How's this for a provocation: there's no such thing as a technology project....
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Five reasons your design and research team needs to huddle
The design huddle is a team practice, or ritual, that can help people work...
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Representation and community: seven takeaways from UX Scotland 2023
I attended the UX Scotland event at Dynamic Earth, Edinburgh, in June 2023, and...
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What it’s like to be a design professional with an anxiety disorder
I have anxiety disorder and though it’s been difficult at times I’ve come to...
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From thinking to knowing: user research in healthcare
User research is always important but especially so in healthcare where good...
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