At BJSS we have created a Customer Insights offering to take you from zero to hero in 12 weeks! Harness the power of customer insights to accelerate your CX Transformation, sharpen your business strategy and increase your resilience in the face of disruption.

    Take a closer look at our Customer Insights dashboard to see what vital knowledge you could be bringing to your business.

    Watch the video below!

    "Only 15% of customers felt that companies exceed their customer experience expectations"

    Statista 2022

    "Speed, convenience, helpful employees and friendly service matter most, each hitting over 70% in importance to consumers"

    PWC

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    Discover how to deliver a high-value use case in as little as 12 weeks:

    • Explore the business challenge
    • Identify, aggregate, and analyse data
    • Enrich view of the customer
    • Uncover actionable insights and metrics
    • Embed in the decision making
    www.bjss.comhubfscustomer-insight
    "32% of customers say they will walk away from a brand they love after just one bad experience"

    PWC

    "54% of US consumers say customer experience at most companies needs improvement"

    PWC